The web for everyone. Your accessible web design agency

Q: What is the Accessibility Enhancement Act (BFSG)?

The Accessibility Enhancement Act (BFSG) is Germany's version of the European Accessibility Act (EAA). It requires companies to make their digital products and services accessible. The aim: equal digital access for people with disabilities, and consistent standards right across Europe. Affected companies have until 28 June 2025 to bring websites, apps and other digital services up to standard. Miss the deadline and you'll face sanctions.

Q: Which standards apply for accessibility?

The requirements rest on European standard EN 301 549, which aligns with the international Web Content Accessibility Guidelines (WCAG) - the worldwide benchmark for accessible web content. Four core principles: Perceivable - Content needs to reach every sense (text alternatives for images, subtitles for videos).Operable - Navigation has to work with a keyboard, voice input or any other input method.Understandable - Copy and content should be clear and easy to follow.Robust - Everything has to play nicely with screen readers and other assistive tech. The earlier you get familiar with these, the easier compliance will be.

Q: Which deadlines must companies observe?

The BFSG officially takes effect on 28 June 2025. By that date, your digital offerings need to be accessible. Technical work - especially on complex websites, apps and digital services - takes time, so start planning now. Move early and you get more than legal compliance: better usability and a bigger audience too.

Q: What measures should companies take to meet requirements?

Fall short of the requirements and you'll face sanctions and fines. Exact penalties are set by the authorities and depend on how serious the breach is. Money aside, there's also reputational damage. Customers who hit barriers on your site will head straight to a competitor. Organisations and individuals can take legal action too. Better to move early - and turn digital accessibility into a competitive advantage.

People aren't disabled. Badly built websites disable them. A physical limitation, age, or a language barrier shouldn't cut anyone off from the information they need. Yet digital barriers do exactly that - locking people out of social, political and professional life. Accessibility flips the script. As your accessible web design agency, we build sites everyone can use.

Accessible web design creates truly inclusive experiences

Welcome to mindmelt. Your accessible web design agency.

Want every visitor to use your website without friction? We plan for every physical, technical and cognitive limitation your audience might face. The result: digital experiences built on inclusion, and brand work that reaches the people other sites lock out.

Building your design for everyone

We start every project with a conversation. Who are your users? What do they need? Where are the gaps? From there, we shape a strategy for inclusive design that fits your organisation. We listen first, then build. That way, nothing slips through - from accessibility and content to the way your brand comes across.

A shared strategy ensures your project succeeds

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Greater reach & usability

Accessible web design for your business

Open your website up to every visitor. We'll get you compliant with the law and widen your reach at the same time.

We'll optimise your site to WCAG standards, tighten structure and navigation, and make the whole experience inclusive. That means high-contrast designs, clear copy, keyboard-friendly navigation and full screen reader support.

Why act now?

Legal compliance: Meet requirements like the EU Digital Accessibility Directive.
More customers, better usability: An accessible site works better for everyone - older users and mobile users included.
Stronger brand, better SEO: Search engines reward well-structured, usable content.

Your digital future starts with accessible web design

Accessible web design isn't just a legal box to tick. It signals how you treat your customers. Businesses that take accessibility seriously see better user experiences, stronger loyalty and a sharper position in their market.

We build sites that aren't just accessible - they're quick, clear and a pleasure to use. That means clean semantic structure, readable content, and practical touches like adjustable text sizes, alternative navigation and mobile-first usability.

Why accessible web design strengthens your brand

Happier users: Everyone finds what they need, faster.
Lasting competitiveness: Accessible businesses outlast the rest.
Better brand perception: You show up as modern, inclusive and responsible.

Go accessible. We'll guide you through it.

Accessible web design: what matters most?

Barriers online come in many forms - visual, auditory, motor, cognitive, language-based. The Web Accessibility Initiative (WAI) set out clear guidelines to handle them all. The rules cover code, content structure, technology and visual design. Layout, buttons and copy need to be simple to use. We know these standards inside out and we'll walk you through every one that applies to your site.

Standards define the best approach

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Accessible web design with mindmelt

Accessibility doesn't have to be dull. We build experiences that anyone can reach and still want to stick around for - let's mindmelt.

What changes in practice?

We put every requirement into practice. Buttons get properly sized. Colours, contrasts and type are checked against the guidelines. Screen readers - the software blind users rely on to hear page content - get full support, including ALT text behind images and graphics so nothing visual gets lost. For users with hearing impairments, video and audio come with subtitles or transcripts.

A well-designed webpage makes your offering easier to access

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What's in it for your business?

Accessible design benefits everyone, not just users with disabilities. Your audience widens. Your site feels better to use. Google rewards you for it. The upshot: more reach, less friction. Start your accessible site today.

One in three people need accessible design

Around 30% of people in Germany have visual, motor or other impairments. Roughly 10% of the population are registered as severely disabled. Among the over-64s, it's nearly 25%.

live with a disability

have a severe disability

of over-64s have a severe disability

"Easy to deal with and properly professional. The workshop gave us a completely fresh angle on our business."

⭐⭐⭐⭐⭐
Google Review, 04/2020

Get started with mindmelt

We're an owner-managed accessible web design agency based in Frankfurt am Main. For over 20 years, we've worked with organisations across Hessen and well beyond. Get in touch - we'll talk you through your options.

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Brands and businesses we've helped reach new heights

Benefit from our cross-sector expertise and proven success with both major corporations and mid-sized companies - we can do the same for yours. Get in touch now and let's write your next success story!

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Frequently asked questions about the Accessibility Enhancement Act (BFSG)

The Accessibility Enhancement Act (BFSG) takes effect on 28 June 2025. From that date, companies must make their digital offerings accessible. It's Germany's implementation of the EU's European Accessibility Act (EAA), built to bring accessibility standards into line right across Europe.

What is the Accessibility Enhancement Act (BFSG)?

The Accessibility Enhancement Act (BFSG) is Germany's version of the European Accessibility Act (EAA). It requires companies to make their digital products and services accessible. The aim: equal digital access for people with disabilities, and consistent standards right across Europe.

Affected companies have until 28 June 2025 to bring websites, apps and other digital services up to standard. Miss the deadline and you'll face sanctions.

Which digital offerings are affected?

The BFSG covers a wide range of digital products and services people use every day:

Websites & online shops - must be built accessibly.
Mobile apps - must be easy to operate for every user.
E-books & digital documents - must come in accessible formats.
Computers, smartphones & TVs - must be accessible to operate.
Banking & payment systems - online banking and payments must work for everyone.
Telecoms & streaming services - content needs subtitles, screen reader support and the like.

The short version: if it's consumer-facing and digital, it has to be accessible.

Who is exempt from accessibility obligations?

Not every company falls under the BFSG. Small businesses that meet certain economic criteria are exempt.

You're off the hook if your company:
- Has fewer than ten employees
- Generates annual turnover or balance sheet total of no more than two million euros

The rule keeps smaller companies from being swamped. That said, accessibility is still a clear opportunity - wider reach, better experiences, stronger brand.

Which standards apply for accessibility?

The requirements rest on European standard EN 301 549, which aligns with the international Web Content Accessibility Guidelines (WCAG) - the worldwide benchmark for accessible web content.

Four core principles:

Perceivable - Content needs to reach every sense (text alternatives for images, subtitles for videos).
Operable - Navigation has to work with a keyboard, voice input or any other input method.
Understandable - Copy and content should be clear and easy to follow.
Robust - Everything has to play nicely with screen readers and other assistive tech.

The earlier you get familiar with these, the easier compliance will be.

Which deadlines must companies observe?

The BFSG officially takes effect on 28 June 2025. By that date, your digital offerings need to be accessible. Technical work - especially on complex websites, apps and digital services - takes time, so start planning now. Move early and you get more than legal compliance: better usability and a bigger audience too.

What measures should companies take to meet requirements?

Fall short of the requirements and you'll face sanctions and fines. Exact penalties are set by the authorities and depend on how serious the breach is. Money aside, there's also reputational damage. Customers who hit barriers on your site will head straight to a competitor. Organisations and individuals can take legal action too. Better to move early - and turn digital accessibility into a competitive advantage.

How can we help you?

Unsere Leistungen

We've got the proof: We're better.

As Leading Innovator 2026 mindmelt ranks among Frankfurt's most creative advertising agencies. We're shaping the future of advertising - with passion, intelligence and technology.

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